This accomplished Group Services Administrator brings over 30 years of professional experience across administration, customer service, and account management in diverse sectors. Known for organisational skills, attention to detail, and a friendly, professional demeanour, they excel in roles that require high levels of accuracy and effective communication with clients and colleagues alike. Skilled in Microsoft Office and various data management systems, including SAP, Epicor, and bespoke CRM software, they have proven expertise in order processing, data entry, and maintaining precise project and sales documentation.

Their experience spans roles from customer service and project coordination to sales administration, where they consistently managed workload priorities and maintained excellent client relationships. In recent roles, they managed sales documents, handled production scheduling, responded to client queries, and supported account management with CRM updates, demonstrating a strong capacity for handling data-driven tasks and ensuring efficient workflow. Additionally, they have a history of excelling in high-demand environments, resolving customer queries promptly, and ensuring smooth operational support for various teams.

Key Skills:

• Proficient in data management and entry, using Microsoft Office and systems like IRIS, SAP, and Epicor.

• Extensive background in customer service and account management, with a proven record of building strong client relationships.

• Skilled in sales and project administration, from processing orders and invoices to managing stock allocations and tracking project milestones.

• High attention to detail, ensuring accuracy in order processing, documentation, and record-keeping.

• Excellent time-management abilities, with a proactive approach to supporting team objectives and managing workload priorities.

This candidate's depth of experience in administrative and customer-facing roles makes them well-suited for positions requiring meticulous attention to detail, strong organisational skills, and a customer-centric approach.