This accomplished Business Analyst brings a wealth of experience in business process optimization and system development, particularly in cyber security, finance, and banking sectors. With a proven record of delivering projects across both agile and waterfall methodologies, they excel in requirements engineering, stakeholder management, and new system deployment. Known for their technical acumen and strategic approach, they ensure project objectives align with regulatory standards and organizational goals, notably in areas such as data security, identity management, and compliance.

In their current role as Lead Business Analyst for a major payments project, they are driving the uplift of a legacy payment platform to meet ISO 20022 standards, documenting and mapping customer journeys to support technical team implementation. Previously, they played a key role in developing security programs, including the Centre for Internet Security (CIS) compliance and supplier security frameworks. Their extensive background includes developing critical business cases, leading UAT processes, and managing cross-functional teams to optimize security protocols and infrastructure across large organizations.

Key Skills

• Requirements Engineering & Stakeholder Engagement: Highly skilled in gathering, analyzing, and managing requirements to align solutions with business objectives, demonstrated across complex security and financial projects.

• Cyber Security and Regulatory Compliance: Expertise in implementing cyber security protocols and ensuring adherence to industry standards like ISO and CIS, with a focus on identity access management and privileged access compliance.

• Process Optimization and System Development: Extensive experience in mapping “as-is” and “to-be” processes, developing traceability matrices, and deploying new systems to enhance operational efficiency.

• Leadership in Agile and Waterfall Environments: Effective in managing teams and overseeing sprint planning, backlog prioritization, and requirements validation, using tools like JIRA and Confluence.

This candidate’s diverse skill set and adaptability make them an invaluable asset for organizations looking to drive transformative projects, ensure regulatory compliance, and optimize business processes across technical and operational teams.